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February 13, 2024

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Question 1 of 10

1. Question
Which of the following is not a benefit of digitising SOPs?
- Improved accessibility
- Real-time updates
- Improved version control
- Easy search and navigation
- Worse for the environment
Correct

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Question 2 of 10

2. Question
What functions are available to the Team Lead view on SOPHIA?
- Add and edit users
- Edit SOPs, checklists, and policies
- Publish SOPs and checklists
- All of the above
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Question 3 of 10

3. Question
True or false – you can assign a policy expert to a policy.
- True
- False
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Question 4 of 10

4. Question
How do you link between steps in a SOP on SOPHIA?
- By using linked steps button
- By typing the name of the step you want to link to
- By selecting the steps you want to link under the step description box
- By adding a hyperlink to the next step
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Question 5 of 10

5. Question
From the Team Member view, what does the yellow arrow on the image below indicate?
- This step is crucial
- This step cannot be skipped
- This step has been skipped
- This step needs updating
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Question 6 of 10

6. Question
What can SOPHIA aid an organisation with?
- Updating processes
- Training
- Day-to-day tasks
- Refresher guides
- All of the above
- None of the above
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Question 7 of 10

7. Question
What does ‘SLA’ stand for?
- Special leading aggregator
- Service level agreement
- SOP lead agent
- Standardised learning application
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Question 8 of 10

8. Question
True or false – you can add attachments to SOPs.
- True
- False
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Question 9 of 10

9. Question
What button does a Team Member click when they are unable to complete a process?
- 'Abandon’ button
- ‘Contact SOP Expert’ button
- ‘Back’ button
- None of the above
Correct

Incorrect
Question 10 of 10

10. Question
What feature does a Team Lead edit to indicate to the Team Member how long it will take to complete the process?
- ‘SLA’ button
- ‘Reminder’ button
- ‘Review’ button
- None of the above
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